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Partner Stats

40%

reduction in time to deploy

25%

faster agent onboarding time

30%

increase in agent satisfaction

25%

savings in deployment and management costs

NTT Data and USAN

Who is NTT Data?

NTT Data helps enterprises modernize legacy systems, adopt AI responsibly, and scale innovation on AWS. Backed by 35+ years of CX and contact center experience, it holds Strategic Collaboration Agreements with AWS for both enterprise cloud and AI-powered contact center solutions built on Amazon Connect. NTT Data serves more than 2,100 CX clients worldwide.

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Scale globally

NTT Data brings global delivery and enterprise cloud experience. USAN brings Amazon Connect solutions and three decades of CX experience. Together, you get a contact center that fits your business wherever it operates.

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Put AI to work

NTT Data brings AI and CX technology, including speech analytics and conversational AI. USAN applies it to your contact center and provides 24/7 managed services to keep it running.

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Get one guided AWS experience

Get deep contact center and AWS knowledge in one engagement. USAN shapes the customer experience, NTT Data shapes the global platform behind it, and every decision is tailored to your business.

Want to know more?

Get in touch to learn how USAN and NTT work together.

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