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Tealium + USAN
Tealium is a leading customer data platform (CDP) that collects, unifies, and activates customer data in real time, and it works directly with Amazon Connect. Combine Tealium's real-time customer data with USAN's deep contact center and customer experience expertise, and you can deliver more personalized service on AWS.
Partner Stats
40%
reduction in time to deploy
25%
faster agent onboarding time
30%
increase in agent satisfaction
25%
savings in deployment and management costs
Who is Tealium?
Tealium connects data so brands can connect with their customers. One of the first companies in the CDP category, Tealium helps businesses collect, govern, and enrich customer data from web, mobile, offline, and connected devices, then act on it in real time. With more than 1,300 turnkey integrations, a multi-year Strategic Collaboration Agreement with AWS, and multiple AWS Competencies, Tealium is a proven AWS partner for enterprises.
Give every agent the full customer picture
Tealium unifies customer data into a real-time profile. USAN builds your Amazon Connect contact center around it, so agents and virtual assistants can personalize every conversation.
Connect every channel
Tealium keeps customer data in sync across digital channels and the contact center. USAN designs the experience, so customers don't repeat themselves as they move between web, mobile, and voice.
Put AI to work with better data
Tealium supplies real-time, governed customer data for AI. USAN deploys it in your contact center and provides 24/7 managed services to keep it running.